Security Policy

Your Information Stays Safe. Your Transactions Stay Protected.

At ALTO Container Line, we take the security of your personal and transactional information seriously. Whether you’re requesting a quote, submitting an invoice payment, or speaking with one of our representatives, your trust is at the center of everything we do.

We implement strict internal controls and best practices to ensure that your data is never misused, exposed, or mishandled — and that your experience with us is as secure as it is professional.

Information Security Practices

We follow a straightforward principle: only collect what we need, protect what we collect, and never share without permission.

Here’s how we safeguard your information:

Secure Invoicing: All payment requests are sent via official ALTO-issued invoices with direct bank transfer instructions. We do not use third-party payment links or online gateways.
Email & Document Verification: All communication regarding orders, payments, and document submission comes from our verified domain:
@altocontainer.com
If you ever receive suspicious emails or payment requests from any other address, contact us immediately.
Data Encryption: All client information submitted through our website or email is stored and transmitted through encrypted systems.
Internal Access Control: Only authorized personnel have access to client data or invoice records. We do not store sensitive payment information beyond what is necessary to fulfill your order.
No Third-Party Selling or Sharing: Your contact, payment, or order details are never shared with advertisers, resellers, or outside platforms. We do not sell data under any circumstance.

Payment Security

We accept bank transfers only, which reduces exposure to common online payment fraud and prevents credit card data handling risks.

Once your payment is received, your transaction is marked as confirmed in our system, and your container is dispatched without delay. Our representatives will never ask you to send payment through unsecured links, mobile apps, or messaging platforms.

If anyone contacts you pretending to represent ALTO but uses a non-official domain or asks for alternate payment methods, report it to us immediately.

Communication Safety

All legitimate communications will come from the following sources:

Website: www.altocontainer.com
Email: sales@altocontainer.com or other verified staff emails ending in @altocontainer.com
Phone: +1 (707) 660-3521

If you’re ever unsure about the legitimacy of an invoice, payment instruction, or document, pause and verify with us first before proceeding.

Fraud Prevention

We actively monitor and respond to any signs of suspicious activity related to client accounts, impersonation attempts, or document tampering.

If we ever suspect a breach or fraudulent request, you will be notified immediately, and the transaction will be paused until both parties verify the source.

Your Responsibility

To help us keep your account secure:

Always double-check the sender’s email address when receiving invoices or payment instructions
Never share your bank login information with anyone claiming to be from our company
Avoid forwarding official invoice documents to unknown third parties
Notify us if your business email or phone number changes during an active transaction

Questions or Concerns?

If you have any doubts, need clarification, or want to verify that a document or request came from us, don’t hesitate to reach out.

ALTO Container Line

Address: 14950 Telephone Ave, Chino, CA 91710, USA
Email: sales@altocontainer.com
Tel: +1 (707) 660-3521
Website: www.altocontainer.com